Insurance Customer Service Representative
Company: Hoya Insurance Agency Inc
Location: San Gabriel
Posted on: July 31, 2022
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Job Description:
Job Description We are seeking an Insurance Customer Service
Representative to become a part of our organization The Customer
Service Representative is the first point of contact for customers
and responsible for resolving issues and requests reported in a
timely and professional manner. Job Description -- Assist with
customer inquiries via phone, fax, or email -- Greet customers for
will call/pick up -- Enter/create new sales orders from customer
purchase orders via phone, fax, or email -- Establish a quality
working relationship with a variety of customers -- Follow up with
customer inquiries -- Data Entry -- All other duties as assigned
Requirements: -- 1 year experience in customer support role --
Experience with Microsoft Office and Google Applications -- Good
problem-solving skills and proactive in finding solutions -- Strong
and professional communications skills --- verbal and written --
Ability to handle stressful situations (i.e. customer complaints,
lots of paperwork, etc.) -- Strong customer service skills via
phone (active listening, tone of voice, word choice) -- Ability to
adapt/respond to different types of situations and characters --
Ability to multi-task, prioritize, and manage time effectively --
Good with numbers and data entry -- Detail Oriented -- Bilingual -
Spanish and English speaking or Chinese and English speaking The
job is representative of the duties and responsibilities of the
position but may not be inclusive of every aspect of the position.
Job Type: Full Time or Part Time Pay: $14.50 25.00 per hour
Schedule: Monday to Friday Experience: Call Center: 1 year
(Preferred) sales: 1 year (Preferred) customer service: 1 year
(Preferred) Education: High school or equivalent (Preferred)
Communication method(s) used: Email Phone This Job Is Ideal for
Someone Who Is: Dependable more reliable than spontaneous
Adaptable/flexible enjoys doing work that requires frequent shifts
in direction Detail-oriented would rather focus on the details of
work than the bigger picture Company's website: www.hoyains.com
Work Remotely: No Company Description Bilingual Mandarin and/or
Bilingual Spanish Preferred.
Keywords: Hoya Insurance Agency Inc, San Gabriel , Insurance Customer Service Representative, Sales , San Gabriel, California
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