Prodigy Plumbing Inc. in Long Beach,
CA is hiring for a full-time CSR / Customer
Service Rep / Dispatcher to convey a remarkable first
impression while exciting our clients about our services. Do you
have great phone skills and the ability to provide top quality
customer service? Are you looking for a reputable company with
supportive management who will value what you bring to the
organization? If you're looking to work for a top-rated
company with competitive pay and amazing
benefits, show us what you've got and apply now!
ABOUT PRODIGY PLUMBING INC.
At Prodigy Plumbing Inc., we are committed to providing superior
service in Long Beach and the nearby areas. We are also dedicated
to offering unparalleled customer service with each and every job
we take on. Our team is proud to be an Angie's List Super Service
Award winner and rated 5-stars on Yelp, Google, and Facebook. We
offer 24-hour emergency services 7 days a week. The guarantee of
timely, respectful service matches the ethics that guide our
Our guarantee of professionalism and punctuality are made
possible by our amazing employees. We all work together as a team.
We truly care for the well-being of our employees. We offer
highly competitive salaries, great benefits, uniforms,
opportunities for advancement, and a fun and rewarding work
A DAY IN THE LIFE OF A CSR / CUSTOMER SERVICE REP /
As a CSR / Customer Service Rep / Dispatcher, you ensure that
our clients are heard and their issues are solved. Using your
in-depth knowledge of our services, you easily match our services
to each client's unique needs. Because of your positive personality
and friendly demeanor, you effortlessly build trust and develop
strong relationships with our clients. Thanks to your rockstar
interpersonal skills, you turn a simple phone call into a booked
service call. Your customer-service skills can't be beaten!
You fit right into our goal-oriented office environment. You
shine as you answer incoming calls and use Service Titan scheduling
and dispatching software to schedule plumbing service calls. After
the service is completed, you call our customers to ensure quality
control, set up maintenance annual agreements, and enter
information into our software. You use your well-developed
technology talents to maximize job scheduling - which you expertly
accomplish without compromising our first-class service.
Pleasantly, you interact with clients and technicians. At the end
of the day, an overwhelming feeling of success washes over you. You
love that you help improve the quality and comfort of each client
here at Prodigy Plumbing Inc.
CSR / CUSTOMER SERVICE REP / DISPATCHER
- Experience with Microsoft Office
- Ability type 35-40 WPM
- Customer service abilities
- Ability to pass a background check
- Ability to pass periodic drug tests
Experience with Service Titan scheduling and dispatching
software is a plus, but not required! Do you have a
stellar phone voice? Are you meticulous, efficient, and a
go-getter? Do you work-hard and play-hard? If so, then you might
just be perfect for this dispatch position! Please complete our
initial 3-minute, mobile-friendly application. We
look forward to meeting you!