Workers' Compensation Underwriting Branch Manager (Woodland Hills)
Company: ICW Group Insurance Companies
Location: Los Angeles
Posted on: April 15, 2024
Job Description:
Workers' Compensation Underwriting Branch Manager (Woodland
Hills) Requisition Number: MGRBR006983 Apply now
- Posted : February 21, 2024
- Full-Time
- Salary Range : $ 131,064.18 USD to $ 221,030.8 USD Locations
Showing 1 location Woodland Hills, CA 91367, USA
DescriptionICW Group is hiring for aBranch Managerto lead and
oversee the Workers' Compensation Underwriting Branch operations,
coordination, and evaluation for ourWoodland Hills location. This
position will ensure that practices comport with relevant
compliance regulations and with company fiscal policy so that
underwriting activities are completed expeditiously, efficiently
and cost effectively. This position exists to ensure that the
branch and company objectives are met.Headquartered in San Diego
with regional offices located throughout the United States, ICW
Group has been named for seven consecutive years as a Top 50
performing P&C company offering the stability of a large,
profitable and growing company combined with a small-company
entrepreneurial spirit. Our purpose-driven ethos provides team
members with opportunities to contribute, develop, and belong.This
is a hybrid role located in our Woodland Hills office with travel
throughout the region.WHAT YOU WILL DOPlans for and monitors the
profitability of branch to achieve and exceed Line of Business
goals.
- Oversees the underwriting of all workers' compensation accounts
in branch according to guidelines established by Home Office.
- Accepts or rejects simple to moderately complex risks,
evaluating all-risks' characteristics (operations, financials,
management, employees, prior experience, etc.) as compared to the
average in its class and price for profit within Company
underwriting guidelines.
- Oversees and regulates the flow of business within department
while monitoring underwriting quality, desk management and
communication skills of your staff.
- Appoints and terminates agents per approved plan and monitors
their performance to include hit ratio, production, and
profitability.
- Prepares data and reports as necessary to communicate
information to all constituencies including Home Office.Manages the
operations of the WCU branch.
- Manages administrative and auxiliary HR tasks in accordance
with Company policies and practices.
- Collaborates with other branch-based department leaders and
personnel to ensure the branch operates in a unified and productive
manner.
- Creates a sales culture in the branch to consistently deliver
on brand and product value proposition.
- Manages staff to attract, develop, retain, and motivate team
members who deliver results.
- Achieves a positive work climate, aligned with corporate
programs that meet or exceed LOB goals.
- Maintains a work environment that is productive, safe, and
compliant with all Company policies and legal requirements.Keeps
abreast of industry developments, legal requirements, and other
external impacts to business operations.
- Keeps alert to WCIRB/NCCI rulings, forms, and coverage
changes.
- Keeps alert to industry changes (competition, rating plans,
credit, and pricing trends, etc.).
- Continues to educate self on aspects of the business,
leadership, sales, or other topics and provides education to team
members for their development.
- Serves as a member of the WCU Leadership Team.
- Provides input and expertise to Line of Business initiatives;
leads initiatives as required. Collaborates with colleagues on Line
of Business initiatives.
- Completes all company related assignments as directed by H.O.
Underwriting Officer.Develops and leads a team of Branch WCU
professionals.
- Provides strategic and tactical direction to the Branch
Underwriting team. Communicates Mission, Values, and other
organization operating principles to direct and indirect
reports.
- Establishes and maintains the overall work cadence and, in
partnership with LOB Leadership, ensures performance and outcomes
strive for excellence in delivery and customer experience. Ensures
that the entire assigned team is engaged and that leadership
practices for the department encourage development, recognition,
and retention.
- Establishes and holds team accountable to and adheres to hiring
criteria, on-boarding, and training requirements for incoming
staff.
- Oversees the performance management and development process for
team members and performs performance management duties,
development planning and coaching for direct reports.
- Acts as a resource for team members to answer questions and
solve complex problems.
- Manages technology and other resources, workload, and customer
request for operational resources. Ensures leaders effectively
discharge all Company policies and procedures and compliance
responsibilities.
- Ensures data quality, adherence to LOB guidelines,
profitability and other risk-related metrics for self and members
of the team.SUPERVISORY RESPONSIBILITIES
- Directly supervises employees within the Workers' Compensation
underwriting branch and carries out supervisory responsibilities in
accordance with company policies and applicable laws.
- These responsibilities include interviewing, hiring, and
training employees; planning, assigning, and directing work;
conducting performance and salary reviews; rewarding and
disciplining employees; addressing complaints and resolving
problems; coaching, mentoring, and developing team members to
further their skills and knowledge; creating and monitoring
development plans; setting performance expectations/goals;
forecasting staffing needs and planning for peak times and
absences; enforcing department policies and procedures.EDUCATION
AND EXPERIENCE
- Bachelor's degree from a four-year college or university
required with a major or emphasis in Business, Accounting,
Economics, Management, or related field, or equivalent combination
of education and experience.
- Minimum 5 - 7 years of related experience in Workers'
Compensation Underwriting operations required.
- Minimum 1 - 2 years of supervisory experience and/or training
required.KNOWLEDGE AND SKILLS
- Working knowledge of Workers' Compensation underwriting
operations.
- Familiarity with sales or training preferred.
- Ability to read, analyze, and interpret technical journals,
financial reports, and legal documents.
- Ability to respond to common inquiries or complaints from
customers, regulatory agencies, or members of the business
community.
- Ability to effectively present information to top management,
public groups, and/or boards of directors.COMPENSATIONThe salary
range listed for this position, $ 131,064.18 to $ 221,030.80 , is
exclusive of fringe benefits and potential bonuses. If hired at ICW
Group, your final base salary compensation will be determined by
factors such as skills, experience and/or education. In addition,
we believe in the importance of pay equity and consider internal
equity of our current team members as part of any final offer. We
typically do not hire at the maximum of the range in order to allow
for future and continued salary growth. We also offer a substantial
benefits package outlined below.WHY JOIN ICW GROUP?
- Challenging work and the ability to make a difference
- You will have a voice and feel a sense of belonging
- We offer a competitive benefits package, with generous medical,
dental, and vision plans as well as 401K retirement plans and
company match
- Bonus potential for all positions
- Paid Time Off with an accrual rate of 5.23 hours per pay period
(equal to 17 days per year)
- 10 paid holidays throughout the calendar year
- Want to continue learning? We'll support you 100%ICW Group is
committed to creating a diverse environment and is proud to be an
Equal Opportunity Employer. ICW Group will not discriminate against
an applicant or employee on the basis of race, color, religion,
national origin, ancestry, sex/gender, age, physical or mental
disability, military or veteran status, genetic information, sexual
orientation, gender identity, gender expression, marital status, or
any other characteristic protected by applicable federal, state or
local law.
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Keywords: ICW Group Insurance Companies, San Gabriel , Workers' Compensation Underwriting Branch Manager (Woodland Hills), Human Resources , Los Angeles, California
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