Clinical Manager - Hospice
Company: VNA Health
Location: Santa Barbara
Posted on: February 14, 2026
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Job Description:
Job Description Job Description About Us: At VNA Health, our
mission is to revolutionize healthcare through compassion and
innovation, ensuring every individual's well-being is prioritized.
We're dedicated to empowering our employees to make a real
difference in the lives of our patients and communities, driving
positive change in healthcare. Join us in our mission to provide
exceptional care and improve the health and dignity of those we
serve. Why Join Us: Employer sponsored insurance premiums including
dental, vision, basic life, disability, and AD&D insurance.
Generous Paid Time Off (PTO) accrual from the first day of
employment. Generous Wellness Benefit annual reimbursement for
fitness and wellness expenses. Financial wellness program with
matching 403(b) Retirement Plan and Healthcare and Dependent Care
Flexible Spending Accounts (FSA). Supportive company culture
promoting employee well-being through programs like the Employee
Assistance Program (EAP) and public transportation reimbursement.
Job Summary: The Hospice Clinical Manager is responsible for
ensuring that patient care is coordinated and managed
appropriately. The Hospice Clinical Manager is responsible for
ensuring that care and services are delivered appropriately and for
the supervision of nursing personnel, social workers, spiritual
counselors and bereavement staff. Assures quality patient care
including but not limited to meeting patient needs, ensuring the
implementation and updating of the interdisciplinary care plan,
facilitating the continuity of patient care, utilizing staff within
their competencies, and assisting in designing and implementing
measurements to monitor and improve processes for effectiveness and
quality. Respects and promotes the mission, values and vision of
VNA Health. Job Duties: Monitors and evaluates patient care through
review of nursing and secondary staff documentation, medications,
patient care plans and interventions, case conference reports,
supervisory visits, and phone consultation. Reviews patient's
medical diagnosis, prognosis, procedures and clinical course
guiding nursing and other secondary disciplines staff as needed.
Will collaborate with RN Supervisor/Director. Assists clinicians in
establishing immediate and long-term therapeutic goals, in setting
priorities, and in developing plan of care. Monitors nursing care
and patient outcomes for adherence to care plan, meeting patient
needs, producing desired outcomes, and interdisciplinary care.
Assists in the screening and interviewing process of new employees
and makes recommendations for employment of individuals. Completes
accurate, timely employee performance evaluations on probationary
and annual basis. Annual evaluation includes documentation to
position and regulatory and accreditation standards. Encourages
employee problem solving, conflict resolution, and improved
performance. Seeks appropriate guidance and direction for difficult
disciplinary situations. Develops and implements a preceptor and/or
mentoring environment for hospice staff. Preceptors/mentors are
selected on identified criteria and evaluated during and at the
completion of the mentoring process for effectiveness and
suggestions for improvement. Enhances and maintains nursing
orientation for RN case managers, staff nurses, On-Call nurses and
secondary discipline staff to ensure initial and annual
competencies. Orientation for nursing staff is reviewed/updated at
least annually. Individual nursing completion of orientation is
documented on a checklist that contains content and skills. Manages
nursing and secondary discipline staff, equipment, and hospice
resources to assure that the physical, psychological, spiritual and
age-specific needs of patients are met and documentation is timely.
Solicits care team members input, perceptions, plans and approaches
as appropriate to support improvements in customer service and
positive patient/family outcomes. Holds regular communication
meetings with staff to share and receive information regarding
compliance, operational challenges, and continuous improvement in
staff and patient/family satisfaction concerns. Works with Hospice
management team to maintain and evaluate agency/ program budget;
and seeks opportunities to improve operational efficiencies,
enhanced revenue and contain program costs. Attends case conference
meetings with hospice personnel to facilitate optimal patient care
planning, coordination of care and interdisciplinary interventions.
Identifies high risk or at risk patients and assists team in
development of care plan that assures patient safety. Maintains
procedures, protocols, processes and communication that facilitates
team collaboration, effectiveness of nursing practice, and
adherence to standards of practice. Researches “best practices” to
assure most current nursing practice is promoted for optimum
patient outcomes. In conjunction with hospice management team,
develops, implements and evaluates processes for staff development,
growth, professional goal setting, and pursuit of excellence in
delivery of hospice care. Assists in the planning, implementation
and evaluation of in-service and continuing education programs.
Assesses needs of hospice nursing and secondary discipline staff
and assists in the development of program(s) to meet needs.
Complies with accepted professional standards and principles.
Assists in formulating, revising, implementing, and evaluating
organization policies, procedures, goals and objectives, both short
and long range. Participates actively in quality management program
(QAPI) in identifying improvement indicators for hospice
patient/staff and collecting data to measure and quantify progress
toward targets. Promotes continuous quality improvement through
process improvements based on feedback on identified quality
measures. Participates in development of action plan based on
quality improvement objectives. Knowledge of state, federal and
accreditation regulations for the delivery of hospice services.
Utilizes legal, regulatory, and ethical principles in the analysis
of complex issues regarding end of life care. Complies with
Corporate Compliance and organizational ethical guidelines and
procedures. Role models professionalism and teamwork behaviors.
Demonstrates effective planning by assuring there is sufficient
staff to perform the duties and responsibilities of the program.
Able to prioritize and facilitate operational systems delivery that
effectively solve or prevent problems related to day to day
provision of patient care. Ensures the delivery of quality hospice
care by: Oversight and review of interdisciplinary team’s plan of
care Knowledge of the insurance/ reimbursement benefits and covered
services, assisting with obtaining and documenting authorization,
when necessary. Ensures appropriateness of patient eligibility for
hospice services on patient admission and recertification In
collaboration with other hospice managers, assists case managers
and interdisciplinary team to follow hospice standards of practice
in the planning, evaluating and updating of the patient plan of
care. Provide examples of “best practices” to guide patient care
when available. Assists staff RNs to obtain and process physician
orders thoroughly and professionally Coordinating appropriate
follow-up on patient/ family/ physician needs, concerns or
complaints Participating in patient care as necessary. Participates
in public relation and community activities that promote the
organization's role as an effective member of the hospice and
health care delivery system. Promotes customer service orientation
to all hospice personnel. Participates in on-call duties as defined
in the on-call policy. The above statements are only meant to be a
representative summary of the major duties and responsibilities
performed by incumbents of this job. The incumbents may be
requested to perform job related tasks other than those stated in
this description. All clinical staff are expected to participate as
needed in variable shifts, including weekend rotation per staffing
needs and departmental holiday rotation. Qualifications: Current
and active California RN/LVN license. Bachelor’s degree, preferred.
Two years management or supervisory experience in health care
setting, preferably hospice/home care. Proven ability to work
within an interdisciplinary setting. Current CPR certification.
Licensed driver with insured automobile - in accordance with state
and/or organization requirements. Complies with accepted
professional standards and practice. Demonstrates excellent
observation, verbal and written communication skills. Has
demonstrated critical thinking ability, problem-solving skills in
an interdisciplinary setting and effective communication skills.
Understands hospice philosophy and issues of death/dying.
Understands principles of pain/symptom management. Bilingual –
Spanish preferred, but not necessary Physical Requirements: Ability
to lift 50 lbs. Ability to push/pull 50 lbs. Ability to stoop,
bend, and squat. Ability to walk up one flight of stairs. Ability
to walk one mile. Ability to sit for one hour, minimum. Visual and
audio acuity. Powered by JazzHR RxB5hWT2ii
Keywords: VNA Health, San Gabriel , Clinical Manager - Hospice, Healthcare , Santa Barbara, California
