General Manager: Hospitality and Operations

Company: Fooda
Location: Los Angeles
Posted on: May 5, 2025

Job Description:

Who We Are:Our story began in 2011 when a group of office workers at a major logistics company in Chicago faced a lunch problem. Limited nearby options led the team to bring Chicago's local restaurant culture inside the office to sell food, which was an immediate hit. Seeing others sneak into their office for food, Fooda was born.Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities, serving over 100 million meals, and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we serve hungry people at work through various food programs within companies, office buildings, hospitals, schools, and more. We believe a workplace food program should be something employees love and look forward to daily.Position Overview:The Account Manager will oversee a dynamic food & beverage program for a Fooda Enterprise client onsite. This role acts as the primary liaison to client contacts, Fooda's restaurant partners, and is responsible for daily operational performance.The main goal is to create an exceptional customer experience daily. Responsibilities include managing food service operations, meeting and exceeding client objectives, customer expectations, and financial goals. The role requires being based in Los Angeles County and working onsite at the client's corporate campus daily to ensure optimal operations, client engagement, and account management.Who You Are:

• You love building relationships and enjoy customer service.
• You are optimistic and capable of finding solutions quickly and effectively.
• You are organized and detail-oriented-Type-A personality is a plus!
• You have experience with a food service organization.
• You have managed hourly or full-time staff.
• You have a history of successful client relationships and interactions.
• You demonstrate a growth mindset, executing daily operations while implementing new processes for operational excellence.What You Will Be Doing:
  • Supervising daily food service operations across multiple buildings, ensuring a high-quality service experience.
  • Establishing and maintaining positive relationships with the client.
  • Serving as the primary contact for restaurant partners.
  • Overseeing daily setup and service of popup restaurants and coffee vendors.
  • Managing inventory, ordering, receiving, and restocking products.
  • Creating monthly restaurant schedules to optimize variety and performance.
  • Recruiting, coaching, and managing hourly staff.
  • Developing solutions to enhance the service experience and physical space interaction.
  • Providing on-site and digital customer support.
  • Handling weekly accounting, invoicing, and documentation within Fooda's systems.What We'll Hook You Up With:
    • Competitive salary and stock options based on experience.
    • Comprehensive health, dental, and vision plans.
    • 401k with company match.
    • Paid maternity and parental leave.
    • Flexible spending accounts.
    • Monthly cell phone stipend.
    • Company-issued laptop.
    • Daily subsidized lunch program.
    • A fulfilling, challenging work experience.The salary range for this role is $95,000-$110,000. The salary depends on factors including but not limited to experience, training, location, and skills.
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Keywords: Fooda, San Gabriel , General Manager: Hospitality and Operations, Executive , Los Angeles, California