Customer Service & Client Relations Associate
Company: Voyager Consulting
Location: San Bernardino
Posted on: July 8, 2025
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Job Description:
NOW HIRING: Customer Service & Client Relations Associate At
Voyager Consultants, we distinguish ourselves by fostering a fun
work environment while consistently delivering exceptional results
for clients across various industries. We prioritize the all-around
development of their marketing specialists through inspiring and
results-driven training programs. Our company is committed to the
continuous growth of its associates, offering immersive training to
help them gain experience in their new careers. We value our
diverse team, strong camaraderie, and focus on productivity and
efficiency to achieve client success. At Voyager Consultants, we
believe that every connection counts - especially the human ones.
That’s why we’re looking for people-first individuals to join our
growing team as Customer Service & Client Relations Associates. If
you have a warm voice, an eye for detail, and a passion for helping
others, this could be the role that launches your telecom career!
In this role, you’ll be the first person they see when they begin
their journey with Frontier. Your role is more than just guiding
them through our products; you’re ensuring that every step of the
enrollment process is smooth, supportive, and simple. The Duties of
a Customer Service & Client Relations Associate: Welcome new
customers with empathy and enthusiasm, ensuring they feel valued
and informed from the very start. Guide individuals and families
through the enrollment process for Frontier’s internet, phone, and
streaming services. Answer questions clearly and confidently,
ensuring customers feel secure and well-informed. Personalize
solutions based on customer needs and recommend products and
services that add value to their lives. Troubleshoot minor concerns
during onboarding to ensure a smooth transition and an exceptional
first impression. Document interactions accurately and maintain
detailed records of customer enrollments in CRM systems.
Keywords: Voyager Consulting, San Gabriel , Customer Service & Client Relations Associate, Customer Service & Call Center , San Bernardino, California
